One Night at the Call Center: A Novel

By Chetan Bhagat

Press 1 for technical aid.
Press 2 for damaged hearts.
Press three in case your lifestyles has completely crashed. . . .

Six acquaintances paintings nights at a decision heart in India, offering technical aid for a tremendous U.S. equipment company. expert in patience–and accessory management–they support American shoppers retain their lives operating. but at the back of the headsets, everybody’s center is at the line.

Shyam (Sam to his callers) has misplaced his self-confidence after being dumped by way of the woman who simply so occurs to be sitting subsequent to him. Priyanka’s domineering mom has prepared for her daughter’s upscale marriage to an Indian guy in Seattle. Esha longs to be a version yet discovers it’s a horizontal romp to the runway. misplaced, disillusioned Vroom has excessive beliefs, yet compromises them by way of speaking at the cell to idiots every one evening. conventional Radhika has simply figured out that her husband is sound asleep together with his secretary. and armed forces Uncle (nobody understands his genuine identify) sits on my own operating the web chat.

They all attempt to make it via their shifts–and hold their sanity–under the eagle eye of a chairman whose ego competitors his incompetence. yet this night isn't any traditional evening. this night is Thanksgiving in the US: home equipment are going haywire, and the telephones are ringing off their hooks. Then one name, from one very certain caller, adjustments everything.

Chetan Bhagat’s scrumptious romantic comedy takes us contained in the global of the overseas name middle, the place cultural cross-wires come including excellent pathos, hilarity, and spice.

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