Cisco Unity Connection (Networking Technology: Ip Communications)

By David Schulz

Cisco harmony Connection

The entire advisor to Cisco cohesion Connection voice messaging approach layout, implementation, and troubleshooting


David Schulz


Cisco team spirit Connection provides the entire recommendations and methods you must effectively plan, layout, enforce, and preserve Cisco cohesion Connection voice messaging structures. for each level of the method lifecycle, firm voice specialist David Schulz deals transparent reasons, sensible examples, life like case experiences, and best-practice solutions.


The writer starts off through introducing Cisco solidarity Connection’s middle beneficial properties, features, and elements. subsequent, he offers thorough, step by step assurance of configuration, together with clients, contacts, name routing, dial plans, classification of provider, and templates. you will discover broad discussions of person beneficial properties and entry, management and upkeep, redundancy and backup, and masses extra. all through, the writer addresses many improvements brought within the new Cisco team spirit Connection v8.5 software.

This ebook concludes with an entire advisor to troubleshooting, together with case reviews that determine universal deployment demanding situations and assist you construct real-world problem-solving skills.


David Schulz has greater than 27 years of expertise with networking, protection, and voice applied sciences. earlier than becoming a member of Skyline complex know-how companies, he was once inquisitive about community engineering, consulting, venture administration, and engineering oversight for a Midwest reseller. He has taught networking applied sciences to either clients and engineers, created a number of technique and method methodologies and files, and held community contracting tasks at a wide worldwide company. He holds CCSI, CCNP Voice, CCSP, and CCDP certifications.  


·                      Plan voice messaging designs, together with active-active cluster pair and single-server configurations

·                      establish required gear and formats, and safely measurement servers

·                      successfully set up and improve Cisco team spirit Connection software

·                      practice non-Cisco integrations with PBX IP Media Gateway (PIMG) and T1 IP Media Gateway (TIMG)

·                      Administer clients and contacts with Cisco team spirit Connection management, Bulk management instrument, AXL, and LDAP

·                      offer entry through telephones, the internet, and cellular applications

·                      Configure name, listing, and interview handlers

·                      enforce dial plan parts, together with walls and seek scopes

·                      Configure Cisco harmony Connection networking, together with SMTP

·                      Configure, enforce, and use Voice Profile for net Mail (VPIM)

·                      Create studies and practice real-time monitoring

·                      grasp instruments for upkeep, backup, and catastrophe recovery

·                      enforce complex gains, from SpeechView to SMS notification


This IP communications booklet is a part of the Cisco Press® Networking expertise sequence. IP communications titles from Cisco Press support networking pros comprehend voice and IP telephony
technologies, plan and layout converged networks, and enforce community
solutions for elevated productivity.


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Have in mind, each one port will obtain the following quantity, so the assigned ports (four), might be 2991, 2992, 2993, and 2994. those listing numbers needs to be particular to in the Cisco Unified CM dial plan and the configuration in Cisco solidarity Connection. the inner Caller identity demonstrate corresponds to the descriptive identify displayed at the telephone while the consumer calls voice, without delay, or makes use of the message button. determine 4-13 screens the Cisco Voice Mail listing Numbers configuration web page that incorporates the configuration for listing numbers, walls, AAR team, inner Caller identification exhibit, and exterior quantity masks. the inner Caller identification exhibit entered monitors at the telephone whilst clients choose the message button. click on subsequent to proceed to the following monitor for the Voicemail Wizard configuration. determine 4-13 Cisco Voice Mail listing Numbers Configuration in Cisco Unified CM At this aspect, you're requested with the intention to upload the listing numbers to a brand new or current line team. the road workforce is used in particular for hunt teams and voicemail integration as the integration really hunts for an to be had or registered port. every one listing quantity is linked to a selected port. consequently, you must upload those listing numbers right into a line workforce. as a result, the listing numbers are additional to a brand new line team, as proven in determine 4-14, via opting for the radio button so as to add listing numbers to a brand new Line crew. decide upon subsequent to accomplish the configuration and proceed. 119 120 Cisco team spirit Connection determine 4-14 upload listing Numbers to a brand new Line staff ultimately, create the road team by means of getting into the road crew identify. the road workforce box is done with a steered default identify of CiscoUM1. although, you could swap this to make it extra descriptive to your implementation. to that end, the road staff is modified to HQ_vm_lg, as displayed in determine 4-15. click on subsequent to accomplish the configuration of the road team. The affirmation web page now monitors, as proven in determine 4-16. this is often the final chance to return and make any priceless adjustments. make sure that the ports, listing numbers, and all different configurations fit the specified configuration. picking out end creates the ports and line workforce and upload the ports to the recent line team as configured. bankruptcy four: Integrating Cisco cohesion Connection determine 4-15 Line crew Configuration in Cisco Unified CM determine 4-16 Voice Mail affirmation display in Cisco Unified CM 121 122 Cisco solidarity Connection The Voice Mail Port Wizard effects web page screens, as proven in determine 4-17. even if, you're not rather comprehensive. you want to entire 3 configuration goods. First, you want to upload the recent line team to a brand new or latest hunt checklist. you are able to do this by means of clicking the hyperlink at the Wizard web page linked to the search checklist configuration. determine 4-17 Voice Mail Port Wizard effects click on upload New at the Hunt record Configuration web page to create a brand new hunt checklist. at the Hunt checklist Configuration web page, input a brand new identify for the search record, description, decide on a Cisco Unified Communications supervisor workforce, and payment the permit this Hunt checklist and For Voice Mail utilization money bins, as proven in determine 4-18.

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